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How can I cancel my electronic mortgage statement and receive a paper one by mail?

You have two options for cancelling electronic mortgage statements.

First, you can de-activate electronic mortgage statements within Mortgage Manager. Just follow these steps:

  1. Log into Old National Online Banking with your usual User ID and Password
  2. From the summary of accounts, select your Mortgage Loan
  3. This will take you to your Old National Mortgage Loan detail page
  4. Hover over Statements and Documents and select Electronic Mortgage Statements
  5. Select Change Delivery Preferences
  6. Then select Paper Mortgage Statements
  7. Finally, select Save

Your other option is to call or e-mail Mortgage Servicing at 1-812-468-1800 or mortops@oldnational.com to request the change.

If you change your mind at any time and would like to resume receiving electronic statements, you can re-activate this service in Mortgage Manager or call us.