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How do I approve a payment in Shared Access?

If you set a bill pay transaction limit for sub-users, then you will need to approve any payment over that limit. When a sub-user submits a payment, you will receive an email.

  • From a web browser, log into digital banking.
  • In the Bill Payment box, you will see you an Approval needed.
  • Select Review.
  • Select Approve or Decline. Decline will cancel the payment. Approve will schedule the payment and provide you a confirmation number.

Sub-users access is not available on the Mobile App and managing sub-users is also only accessible via a web browser in Digital Banking.