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      How do I manage sub-user access in Shared Access?

      In Shared Access, sub-users are not allowed to use the mobile app, so managing your sub-user is done via the web browser.

      To manage your sub-user, log into Digital Banking on a web browser.

      • Select Additional Services, then Share access with others.
      • You can toggle the access from Yes to No.
      • The Options button allows you to Update Profile, Reset Password or Delete the sub-user.
      • Update Profile allows you to manage the users personal information or what accounts they have access to.
      • Reset Password allows you to provide the sub-user with a temporary password. The user will receive an email that the password was changed, but you will need to verbally provide the password to the sub-user.