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      If I have a notice of error or request for information about my loan, can I submit it on my payment coupon or other payment form?

      No, a notice on a payment coupon or any other payment form is not considered a notice of error or request for information.

      If you have a question or concern about a loan payment, please contact our Client Care Center at 1-800-731-2265. (Monday – Friday, 7am-6pm CT/8am-7pm ET and on Saturday, 7am-noon CT/8am-1pm ET).