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What are Text Banking and Automated Alerts?

Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.

Here are the types of Automated Alerts available:

  • Balance update
  • Low balance
  • High balance
  • Large withdrawal
  • Large deposit
  • Check cleared (by check number)
  • Loan payment due
  • Loan payment overdue
  • Maturity date

Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.

Information you can request from Text Banking:

Here is the information you can obtain by sending the following text commands to 454545:

  • BAL – Balance for primary account in Text Banking
    • Your text will include both the Current and Available balances.
  • BAL ALL – Balance on all accounts within Digital Banking
    • Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
  • LAST – Last 5 transactions for primary account in Text Banking
  • TRANS (amount) ex TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
  • STOP – Deactivate service
  • HELP – Help keywords

Information will be sent to the mobile phone number you designate when setting up Text Banking.