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1. 10 Ways to Consistently Ace Customer Communication
   Over the years, we have seen an explosion of different communication channels. With this rise, the real challenge lies in choosing the right communication that suits your business. It is also important to look out for emerging trends in customer communication and start adapting to them. As businesses scale, it becomes
2. Holiday Labor Planning: Best Practices For Retailers Leveraging AI
   During their busiest time of the year, many retailers are turning to AI to help navigate labor planning and the shopping experience. Read on for tips on how AI is helping lay the groundwork for the holidays -- and the future
3. How to Improve Your 401(k)
   Investing for retirement is important, and 401(k)s offer some of the best benefits to entice workers to prioritize contributions. But what happens when your employer plan doesn’t give you the investment choices you want? That’s something Stephen M. has been grappling with.
4. Missed Rents’ Impact on Real Estate
   By Niel Harmse & Bryan Reid of MSCI Real EstateLockdowns and social distancing have impacted many tenant businesses, resulting in an unprecedented number of requests for rental relief, stressing real estate rental income streams. For equity investors, income returns have weakened, despite softening asset values. Recent
5. Here's the checklist business owners should use when planning to reopen
   After nearly two months of disruption, businesses around the US are impatient to resume operations. In one survey, half of small businesses said they were actively working on a local re-opening plan. In a separate question, half also said they could re-open in less than a month after restrictions end. In order to reope
6. How To Be A Leader For Your Small Business
   Pop quiz: are you more of a leader or a manager in your business? When you’re a solopreneur, you’re the CEO, the janitor, and everyone in between. It’s hard to think of yourself as being a leader because the only person you’re leading is yourself. Yet simply managing the day-to-day of your business isn’t going to set y
7. How to help employees who are caregivers during the COVID-19 crisis
   In the midst of the novel coronavirus (COVID-19) pandemic, employers scramble to set up and manage remote operations while they adjust to an ever-changing business climate. Their employees are scrambling, too, as they make arrangements to blend work from home with family responsibilities and other family members whose
8. The Business Impact Of Financial Insecurity
   Photographer: Kiyoshi Ota/Bloomberg Each year, JUST Capital asks Americans what they believe companies should prioritize today, and we consistently hear from the public that companies should start with their workers –  providing them with fair pay, good benefits, tuition reimbursement, paid family leave, and childcare.
9. Upskilling Your Employees: Top 10 Benefits
   Let’s have a quiz: if you had just one skill to equip your employees with, what would that be? If your response was something like: “I want my employees to master X software,” you might want to reconsider. Because a new, more shiny app could replace that software tool in less than six months from now, and your wish wou
10. Strategies employers can utilize to trim health benefit costs in 2021