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1. How do I set up a sub-user in Shared Access?

   As the primary user of digital banking, you have the ability to grant another person or persons (sub-users) access to your digital banking account. You have sole authority and control in sharing access with, managing and disabling sub-users and/or their respective authority. In setting up sub-users to your account, you authorize Old National to act on transaction instructions initiated under the credentials of authenticated sub-users, just as if it was initiated under your credentials. 
   
   Sub-users access is limited to web browser only.

   • From within a web browser, select Additional Services, then Share Access with Others. 
   • Select Add person. 
   • Enter the identifying information about the sub-users. 
   • Select Grant full access to all accounts or next to each account, select
   • Click to grant access to each individual account. 
   • You will need to setup if the account is View Only, can make internal transfers or bill payments.
   • If you choose to allow bill payments, you will need to set an approval limit as well. 
   • Click Save and then Continue to agree to the Terms of Use. 

   The sub-users will receive an email at the address you provided and will need to setup their access within 30 minutes. They will log in and verify identity with the phone number you provided. The sub-users will then be able to log in to your account with their own user ID and password.

2. How can I access my loan online?

   You can access your loan through our Digital Banking services. There are several options for enrolling online:

   1. Go directly to the enrollment page or
   2. Go to the blue box located at the top of our oldnational.com home page, click the Login button and select Enroll in Digital Banking or
   3. Download our Mobile App and enroll in Online Banking.

   Once on the enrollment page:

   1. Enter your desired Online Banking User ID and Password.
   2. Enter your personal information including name, date of birth and address.
   3. Enter a contact phone number(s) and/or email address, which will enable us to verify your identity. Based on the option you select, you will receive a phone call, text message or email with a verification code that you must enter to confirm your identity and access Digital Banking. 
   4. Once all requested information is entered, read and accept the Terms & Conditions, select the box and click Complete Sign Up.

   If you choose to register your device as a trusted (i.e., private, nonpublic) device, you will not be required to complete the verification process each time.

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9. How do I enroll in Digital Banking?

   In a Banking Center
   Associates in our banking centers can enroll you in Digital Banking with immediate access, whether you already have an Old National account or open one that same day. You can then access your Digital Banking account via a web browser, your smartphone, or you can download our Mobile App for the best banking experience on your phone.

   Opening a Checking Account Online
   If you open a new Old National account online, you can enroll in digital banking immediately.  

   Steps for Online Enrollment of Digital Banking
   There are several options for enrolling online:

   1. From a web browser, go directly to the enrollment page or
   2. Go to the blue box located at the top of our oldnational.com home page, click the Login button and select Enroll in Digital Banking or
   3. Download our Mobile App and tap Sign up.

   Once on the enrollment page:

   1. Enter your desired Online Banking User ID and Password.
   2. Enter your personal information.
   3. Enter your Account Type and Account Number. 
   4. Once all requested information is entered, read and accept the Terms & Conditions, select the box and click Complete Sign Up.

   If the information matches, then you will be directed to the login.
   
   If the information does not match, you will receive a Pending or Declined message. For Pending applications, you should receive an email within 1 business day advising the status of your registration.
   
   If you’re a business client, please visit a banking center or call 1-800-731-2265 for assistance with enrollment.

10. How do you write a check?

    To write your check, fill out the fields carefully and sign at bottom right. We’ve included a properly filled out check below, as an example.
    
    

    A few notes:

    • The date at the upper right can be any standard format that includes the day, month and year.
    • Write the full name of the person, business entity, or organization who is receiving the check in the “Pay to the Order of” field.
    • The box at the right is for a numerical representation of the amount you’d like to pay the recipient.
    • The line with “dollars” at the end is where you write out the amount you’d like to pay the recipient in words; write the cents as a fraction XX/100; if there’s extra space, draw a line until “dollars” so that no one can adjust the amount you wrote.
    • The lower left field is for personal notes; this is optional. Some people like to write what the check is for, so they can remember when reviewing their records; If you’re paying a specific bill, you may be asked to write your invoice number or other identifying information you have on record with the company you’re paying.
    • Sign the check at lower right with the signature that you use for all important documents.
    • If you make a mistake on your check, you can cross it out and put your initials next to it and then write what you meant to write.