Search for CDs and CD Rates

1,975 results found

1. How can I dispute a transaction that I don't recognize on my account?

   For Check Disputes
   Please visit any Old National banking center, as an associate will need to complete the appropriate paperwork, which will require your signature. At the same time, we will handle any changes that need to be made to your account. Sometimes it may be necessary to close the account and open a new one or issue a new debit card if the card number was compromised.

   For Electronic and Debit Card Transaction Disputes
   You may call Client Care at 1-800-731-2265, Option 2, or visit an Old National banking center. Our associates can assist in filing the paperwork as well as issuing a new debit card if applicable.

   If you believe an unauthorized transaction may be a result of someone using your debit card, you can turn your debit card off (and back on again) with our Card Controls feature in Online Banking and the Mobile App.

2. What should I do if I think someone has gained unauthorized access to my Digital Banking?

   Please contact us as soon as possible by calling Client Care at 1-800-731-2265, Option 3, to report any suspicious activity on your account.

   If you believe someone has gained unauthorized access to your Digital Banking or Mobile App, you should change your Digital Banking credentials. From the web browser, log in to Digital Banking. Go to My Settings in the upper right. Under Log In & Security, edit your User ID and Password. From the Mobile app, Go to My Settings in the upper right. Tap my settings, edit your User ID and Password. 

   If you believe the unauthorized activity may be a result of someone using your debit card, you can turn your card off (and back on again) with our Card Controls feature in Online Banking and the Mobile App.

   Of course, prevention is the best approach. To find information on steps you can take to protect against having your account or information compromised, visit our security center.

3. Assess Life Insurance Needs
   If your family relies on your income, it's critical to consider having enough life insurance to provide for them after you pass away. But too often, life insurance is an overlooked aspect of personal finances.
4. Password Protection Strategies
   We all know that the more complicated a password is, the better. They should include a mixture of numbers, punctuation marks, symbols, and uppercase
5. Financial Planning
   Old National Wealth Management financial planning integrates tax, investment and insurance strategies into one roadmap to financial success.
6. What are my options for contacting Old National?

   We offer several convenient ways to connect with us. 

   • Visit a nearby location. (Note: Please check our locator for information about specific locations. All banking centers are accepting appointments for lobby transactions and will serve you at our drive-thru windows (where available). See our FAQ with information on scheduling an appointment.)
   • Call our Client Care team at 1-800-731-2265. Phones are answered Monday through Friday, 7am to 6pm, and Saturday, 7am to noon (all Central time).
   • Use our email form to submit comments or request a call.
   • Sign in to to your Digital Banking account from the Old National home page, and choose Secure Chat from the top menu.
7. What if a COVID-19 stimulus payment is sent to an Old National account that is closed or overdrawn?

   Closed Accounts
   If the IRS sends your Economic Impact Payment via direct deposit to an Old National account you have closed, we unfortunately do not have access to those funds. The IRS advises people that if they don't receive their Economic Impact Payment, they should file their 2020 tax return electronically and claim the Recovery Rebate Credit on their tax return to get their payment and any refund as quickly as possible.
   
   Overdrawn Accounts
   If the IRS direct deposits your stimulus payment into an Old National account that is currently overdrawn, and you want to use these funds to bring your account back to a positive balance, there’s nothing you need to do.
   
   If having these funds go toward your negative balance will create a hardship for you, please contact us at 1-800-731-2265, Option 6.

8. My debit card was lost/stolen. How can I get a new one?

   Please report your lost or stolen Old National debit card (24-hours a day) by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can order a new card for you at that time.

   If you notice unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with our Card Controls feature in Online Banking and the Mobile App. 

   Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.

9. Where can I find the phone number or email to contact a branch manager?

   Banking center manager names and emails can be found on each banking center's page. The page will also provide the banking center phone number.

   To find your local banking center's page, go to our locator. In the Search box, enter the branch address (as much as you know), city and state. In the list of banking centers on the right, click on the banking center you are looking for.

   This will take you to that banking center's dedicated page. On the left of that page, you will see the banking center manager's name and a link to send an email.

10. 2021 Holiday Shopping Predictions for Small Business Owners
    The holiday shopping season is nearly here. Small business owners should be aware of the consumer trends and forecasts that industry experts are