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1,921 results found

  1. What is the difference between available balance and current balance on my account?

    Your Current Balance shows the amount of money in your account at the end of the previous day (after deposits, withdrawals, and ATM and debit card transactions). This includes only transactions that have cleared.

    Your Available Balance is your Current Balance minus any holds, uncollected deposits and transactions received but not yet processed by Old National, which may include certain ATM or debit card transactions. It also does not include checks you have written but have not been presented by the recipients.

    Please refer to our Deposit Account Agreement and Disclosure for more information about the timing and order of transactions we use to calculate your account balance at the end of each day.

    If you have questions, please call Client Care at 1-800-731-2265 or visit any Old National banking center.

  2. How can I cancel my electronic mortgage statement and receive a paper one by mail?

    You have two options for cancelling electronic mortgage statements.

    First, you can de-activate electronic mortgage statements within Mortgage Manager. Just follow these steps:

    1. Log into Old National Online Banking with your usual User ID and Password
    2. From the summary of accounts, select your Mortgage Loan
    3. This will take you to your Old National Mortgage Loan detail page
    4. Hover over Statements and Documents and select Electronic Mortgage Statements
    5. Select Change Delivery Preferences
    6. Then select Paper Mortgage Statements
    7. Finally, select Save

    Your other option is to call or e-mail Mortgage Servicing at 1-812-468-1800 or mortops@oldnational.com to request the change.

    If you change your mind at any time and would like to resume receiving electronic statements, you can re-activate this service in Mortgage Manager or call us.

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