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      Looking for a convenient banking center near you? Our branch locator can help. You can also look up hours and search for surcharge-free ATMs.

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      1. Money Market Offer
        Earn 3.75% APY with Old National Bank. Open a Market Monitor account (money market) and take advantage of our offer. Open yours online now!
      2. Home Equity Line of Credit | Home Equity Loan
        Is a home equity line of credit or home equity loan right for you? Old National Bank offers a home equity checklist and calculators to learn about your options.
      3. To submit a notice of error or request for information about my loan, do I have to write a letter, or can I instead call Old National or visit a banking center?

        We are happy to continue to service your account through email, phone and our banking centers. However, we encourage you to submit any notices of error or requests for information in writing to:

        Old National Bank
        Attn: Client Success
        P.O. Box 143
        Evansville, IN 47701

        Written communication ensures that you receive all the protections under the Real Estate Settlement Procedures Act (RESPA).

      4. What are the supported browsers for Old National Digital Banking?

        For security purposes, Old National Digital Banking has certain system and browser (e.g. Chrome, Firefox, Safari) requirements. If you are having issues, we recommend the following:

        You can test your browser to ensure it is fully compatible with Old National Digital Banking. If not, you may need to upgrade your current browser.

        If you have trouble testing your browser, view our list of suggested solutions. If after following the suggested solutions, you still aren't able to view the test, please contact Client Care at 1-800-731-2265 for additional assistance.

      5. What if I am having browser problems in Digital Banking?

        For security purposes, Old National Digital Banking has certain system and browser (e.g. Chrome, Firefox, Safari) requirements. If you are having issues, we recommend the following: 

        First, test your browser to ensure it is fully compatible with Old National Digital Banking. If not, you may need to upgrade your current browser.

        If you have trouble testing your browser, view our list of suggested solutions. If after following the suggested solutions, you still aren't able to view the test, please contact Client Care at 1-800-731-2265.

      6. What should I do if I am having financial difficulties making my loan payment?

        We are here to discuss any options available to you. Please contact our Client Care at 1-800-731-2265, Option 4.

        For a mortgage loan, you can also explore your options by speaking to a housing counselor. To find a list of counselors in your area, visit the U.S. Department of Housing and Urban Development's website at https://hud.gov/offices/hsg/sfh/hcc/hcs.cfm or call 1-800-569-4287.

      7. Do I have the option to make extra principal payments on my mortgage loan?

        Yes, you have the option to make extra principal payments. Your loan must be current before any additional principal payment will be applied.

        The easiest way to do this is within Mortgage Manager. Our Mortgage Manager guides show you how to make a payment and where to enter any additional principal amount:

      8. How can I change information about the bank account my mortgage payment comes from?

        Within Mortgage Manager, go to Payment button. Here you can choose to Add, Edit or Delete payment methods. More than one can be added to use when making a payment.

        Our Mortgage Manager guides show you how to make a payment and where to enter or update your bank account information.

      9. What do I do if I received a suspicious phone call claiming to be from Old National?

        What you need to know:
        If you receive an unexpected phone call that appears to be from Old National seeking personal information, follow these steps:

        • Be suspicious
        • Hang up
        • Call Old National at 1-800-731-2265 Monday-Friday, 7am to 6pm CT or Saturday, 7am to noon CT

        What you need to do:
        If you inadvertently provided personal information and feel your Old National accounts may be in jeopardy, please contact Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm CT or Saturday, 7am to noon CT.

      10. Can I open a savings account online?

        We do provide a way to open a basic savings account online. Go to our Personal Savings Accounts page. In the grid with our various types of accounts, go to Basic Savings and select the Open Now button.

        We offer a variety of savings options to meet different goals. If you would like to talk to someone about the type of savings that would be best for you, please visit a banking center or call us at 1-800-731-2265.