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1. Stay Safe When Banking Online: Top 5 Cybersecurity
   Stay Safe When Banking Online: Top 5 Cybersecurity Tips     Online banking continues to grow in popularity, as more and more people take
2. 7 Surprising Money ‘Rules’ Most People Don’t Know (But Should)
   There's more to money management than setting a budget. Here are seven lesser-known tips to help you save money and spend smart.
3. How do I approve a payment in Shared Access?

   If you set a bill pay transaction limit for sub-users, then you will need to approve any payment over that limit. When a sub-user submits a payment, you will receive an email.

   • From a web browser, log into digital banking.
   • In the Bill Payment box, you will see you an Approval needed.
   • Select Review.
   • Select Approve or Decline. Decline will cancel the payment. Approve will schedule the payment and provide you a confirmation number.

   Sub-users access is not available on the Mobile App and managing sub-users is also only accessible via a web browser in Digital Banking.

4. What transactions can I complete at a drive-thru window?

   Most of your banking transactions can be completed through our drive-thru windows, including:

   • Check deposits
   • Standard withdrawals
   • Bill payments
   • Transfers
   • Loan payments

   Our Convenient Ways to Bank guide provides a list of the transactions you can complete in the drive-thru, as well as through other Old National channels.

   Use our locator to find your banking center and their direct phone number.

5. How do I endorse a check for Mobile Deposit?

   Within the endorsement area on the back of the check, sign your name and print "For Mobile Deposit Only."

   To learn more about Mobile Deposit, visit our Mobile Deposit page.

   If you need assistance with using Mobile Deposit, please call Client Care at 1-800-731-2265.

6. Can I make a deposit through an Old National ATM?

   Old National has many ATMs that will accept deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:

   • Go to the oldnational.com locator
   • Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
   • Type your zip code or city/state into the Search bar to find the nearest ATMs

   Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.

   If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.

7. How can I make a payment on my credit card?

   You can make a payment on your Old National Credit Card online, by mail or over the phone.

   Pay online
   Please access the Online Account Center for credit cards. You will first need to enroll.

   With online account access for your credit card, you can also do the following:

   • Transfer balances
   • Request Credit Limit Increases
   • View Statements
   • And much more

   By phone
   To make a Credit Card payment by phone, please call Cardmember Service at 1-800-558-3424.

   By mail
   Credit card payments can be sent to:

   Cardmember Service
   P.O. Box 790408
   St. Louis, MO 63179-0408

8. How can I cancel a pending mortgage payment?

   The easiest way to cancel or edit a scheduled mortgage payment is within Mortgage Manager. Follow the How to Make a Mortgage Payment guide and select Scheduled payments. There you will be able to edit or delete a pending payment.  

   For assistance in changing or cancelling a pending online payment, please call 1-866-853-3277 at least one full business day prior to the scheduled draft payment.

9. What is a budget draft payment on my mortgage loan?

   With Budget Draft Payment (Biweekly Drafting), a borrower is allowed to make half-payments every two weeks and apply these payments as a full monthly mortgage payment once a month. Some borrowers find it easier to break a payment up over paychecks, instead of making one large monthly mortgage payment. You can set up budget drafting in Mortgage Manager. Our How to Enroll in Budget Draft guide walks you through the process. 

   If you need assistance setting up an automatic loan payment or want us to mail an auto pay form to you, please contact Client Care at 1-800-731-2265 or visit any Old National banking center.

10. How do I apply for a business loan?

    You will want to talk to a member of our business banking team, since the best loan solution can depend on your specific needs and goals. To help expedite the process when you apply for a business loan, visit our documents you will need page. Here we provide a checklist of items we need to consider your business loan request, including small business administration and commercial real estate loans.

    You will also find a link to our Personal Financial Statement form, Personal Financial Statement WI Residents Only residents and our SBA Loan Submission Packet.

    To get our conversation started, please call us at 1-800-731-2265 or send an information request form.