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  1. Is there a limit on how many people can be in a banking center?

    We have re-opened our banking centers and are no longer limiting the number of people who can be inside the lobby at one time. Appointments continue to be accepted and encouraged.

  2. Do I need to wear a protective mask inside a banking center?

    Consistent with CDC guidance, we ask those not fully vaccinated to please wear a face mask while in the banking center. 

  3. How do I place a stop payment on a check or pre-authorized payment?

    Please be aware that a stop payment fee of $38 per item applies. You can submit a stop payment request in one of several ways:

    • For checks, log in to Online Banking. Go to Additional Services and choose Stop Payment. Follow the on-screen instructions. You can also place a stop payment for a check within our Mobile App.
    • For checks and electronic transactions, visit any Old National banking center or call Client Care at 1-800-731-2265.
    • When requesting a stop payment, you will need to provide the date, the amount, and the number of the item, together with the name of the payee.
    • Once a stop payment is placed, and the form has been signed (when applicable), stop payment orders remain effective for up to six (6) months from the date authorized.
    • Please note, that even though a stop payment request goes into effect immediately, you may still see the transaction attempting to clear your account within Online Banking. If this happens, rest assured that the transaction will be returned during our nightly processing of accounts.
  4. A hybrid work dilemma: When does working after hours become a problem?
    Employees who saw their routines thrown into disarray by COVID-19 may be spending more time at their work stations than they would have before the
  5. Empowering a Purpose-Driven Workforce Through Volunteerism: A Skills-Based Perspective
    As employees increasingly demand responsible corporate behavior, volunteer opportunities are an effective way to build community and promote an engaged workforce
  6. How to Buy a Home in a Hot Market With Below-Average Credit
    A hot market is a seller's market. In many parts of the country, housing inventory is low and prices are rising.
  7. Taking a Strategic Approach to the ‘S’ in ESG: Creating a Social Impact Strategy
    In recent years, the concept of sustainability has transcended a solely environmental focus to encompass a much broader set of considerations. While
  8. How can I get a replacement for a broken or damaged debit card?

    To order a replacement for a damaged debit card, call Client Care at 1-800-731-2265 or visit any banking center.

    The normal timeframe for delivery is 7-10 business days. To receive a card sooner, you can instead choose to pay a $35 fee and receive the replacement card in two business days. The card must be ordered by 4pm on any business day for it to be delivered in two business days.

    A Lost or Stolen Debit Card
    If instead of a damaged debit card you need help with a lost or stolen card, please call us at 1-800-731-2265, option 2, in the US. You can report a lost or stolen card 24-hours a day. If you are outside of the US, call 1-812-422-2197. We can cancel or restrict your card, check for unauthorized transactions and order a new card for you.

  9. Business And The Economy: A Dashboard More Important Than A Forecast
    Business dashboard showing recent results.gettySome of the most valuable work an economist does in business has little to do with the future, just the current and the past. And these insights don’t require a professional economist, just a dashboard that senior management reviews regularly. A company was emerging from t
  10. Buying a Home in a Tight Market? 1 Tactic That Could Work
    Here's how to get a seller to say yes to you, even when other offers are on the table. There's a reason buyers are eager to purchase homes these days. Mortgage rates are at all-time lows, and if you purchase a home today, you could lock in a super-affordable monthly payment.