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      Search for Order or Reorder Checks

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      How to Order (or Reorder) Checks

      Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.

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      1. Managing Money as a Couple
        When you marry or simply share a household with someone, your life changes—and your approach to managing your money may change as well. The good news
      2. Is online and mobile banking down?

        Typically, if our online or mobile banking will be down for an extended period of time, we post a notification in the blue bar at the top of our home page.

        At times, after we have had an online or mobile banking outage, clients may need to take a few steps to be able to access it again. This is because the browser on your computer/device may have "cached" or held on to the previous page you visited in online or mobile banking when it was not functioning. You will need to clear your cache to enable your computer to access the now functioning page.

        Different browsers require that you clear the cache (or browsing history) in different ways, so we have created an FAQ on how to clear your browser history, cache and cookies.

        Once you have cleared your cache, you should also close down your browser.

        If you need guidance in completing these steps, or you have completed them and still cannot access online or mobile banking, please contact Client Care at 1-800-731-2265.

      3. Can I use my debit card(s) while traveling internationally?

        Yes, you can use your debit card internationally, but we recommend that you make some preparations before traveling:

        • Call Old National Client Care at 1-800-731-2265 or visit any Old National banking center to notify us of your travels before you leave. This will prevent your card from being blocked as a precaution due to unusual activity.
        • Mastercard® continues to monitor your debit card for suspicious or fraudulent activity while you are traveling. They may attempt to contact you to verify activity on the card, so be prepared to respond to such a call.
        • Take phone numbers with you to report a lost or stolen debit card. Report your lost or stolen debit card 24-hours a day by calling 1-800-731-2265 in the US or 1-812-422-2197 from outside of the US.  
        • We strongly recommend that you take a second form of payment in the event your card(s) is lost or stolen.
        • Please note that when you use your debit card internationally, foreign transaction fees may apply. Old National clients do have access to the Allpoint ATM Network, which has overseas locations and provides access without additional bank surcharges. You can find international Allpoint ATMs by using the oldnational.com locator or our Mobile App locator. 

        If you have questions about using your debit card while traveling, please contact Client Care at 1-800-731-2265.

      4. Not All Inheritance Trusts Are Created Equally
        When it comes to inheritance, some clients are convinced that their parents have made proper arrangements on their behalf. Even when parents have used qualified lawyers and other advisors to do this, we always recommend “double checking” to make sure that any inheritance that might be received will be under an appropri
      5. Debit Mastercard®
        A Debit Mastercard from Old National Bank lets you pay with ease. Get 24/7 access to your funds and have your spending deducted from your checking account.
      6. Who do I notify about changes to my homeowner's insurance?

        For all insurance related information, please:
        Call - 1-855-862-4208
        Email - OldNationalTeam@pfic.com or
        Visit - www.expressinsuranceinfo.com/2536828

      7. What types of payments can I make with Zelle®?

        Zelle® is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.1

        Since money is sent directly from your bank account to another person's bank account within minutes,2 Zelle® should only be used to send money to friends, family and others you trust.

        Neither Old National nor Zelle® offers a protection program for any authorized payments made with Zelle® — for example, if you do not receive the item you paid for or the item is not as described or as you expected.

        1 Must have a bank account in the U.S. to use Zelle®.
        2 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

      8. Someone sent me money with Zelle, how do I receive it?

        If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your bank account and will be available typically within minutes.1

        If you have not yet enrolled with Zelle®, follow these steps:

        1. Click on the link provided in the payment notification you received via email or text message.
        2. Select Old National.
        3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification — you should enroll with Zelle® using that email address or U.S. mobile number where you received the notification to ensure you receive your money.

        1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

      9. Shared Access
        Grant account access to others within online banking, without sharing your login information. Another feature of banking with Old National.
      10. What is an NSF fee, and why did I receive one?

        If there is not enough of an available balance in your account to cover a withdrawal or payment presented against your account, an overdraft will occur and fees may be assessed. These are called NSF fees or overdraft fees. You may also hear the term "insufficient funds" used.

        An NSF fee is charged when a checking account is overdrawn causing a negative balance at the end of the previous business day. NSF fees are always charged the day after the overdraft occurs. You can avoid NSF fees by making a deposit to bring your account to a positive balance by the end of the business day.

        For specific details regarding an overdraft, or to sign up for overdraft coverage, please visit any Old National banking center or call Client Care at 1-800-731-2265.