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      Search for Order or Reorder Checks

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      How to Order (or Reorder) Checks

      Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.

      1,688 results found

      1. How do I activate my new debit card?

        Call 1-800-992-3808 and follow the prompts for activating your card and establishing a personal identification number (PIN).

        If you have questions or need assistance, call Client Care at 1-800-731-2265.

      2. Do I have to be enrolled in Digital Banking to use Card Controls and Alerts?

        Yes. You must be logged into Online Banking or the Mobile App to set up and use Card Controls.

      3. I’m unsure about using Zelle® to pay someone I don’t know. What should I do?

        If you don't know the person, or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle® for these types of transactions.

        These transactions are potentially high risk (just like sending cash to a person you don't know is high risk). Neither Old National nor Zelle® offers a protection program for any authorized payments made with Zelle® — for example, if you do not receive the item you paid for or the item is not as described or as you expected.

      4. 3 Things Student Loan Borrowers Need to Know About Biden's 12 Month "On-Ramp" to Repayment
        Student loan payments have officially restarted after three-and-a-half years, as the COVID-19 payment and interest pause has come to an end. In an
      5. What Your Customers Really Think About Customer Service
        We know that customer service is important. It’s what differentiates your brand from your competitors and where customers decide to become authentic brand ambassadors. While we live and breathe interactions with customers every day, we sought out consumers to understand how perceptions and opinions about customer servi
      6. How do I set up Online and Mobile Banking to monitor my account?

        In a Banking Center
        Team members in our banking centers can enroll you in Online and Mobile Banking with immediate access, but please note that banking centers are currently open only by appointment. You can then access your account via your smartphone, or you can download our Mobile App for the best banking experience on your phone.

        Steps for Online Enrollment of Online Banking
        There are several options for enrolling online:

        1. Go directly to the enrollment page or
        2. Go to the blue box located at the top of our oldnational.com home page, click the Login button and select Enroll in Digital Banking or
        3. Download our Mobile App and enroll in Online Banking.

        Once on the enrollment page:

        1. Enter your desired Online Banking User ID and Password.
        2. Enter your personal information including name, date of birth and address.
        3. Enter a contact phone number(s) and/or email address, which will enable us to verify your identity. Based on the option you select, you will receive a phone call, text message or email with a verification code that you must enter to confirm your identity and access Digital Banking. 
        4. Once all requested information is entered, read and accept the Terms & Conditions, select the box and click Complete Sign Up.

        If you choose to register your device as a trusted (i.e., private, nonpublic) device, you will not be required to complete the verification process each time.

      7. Should I notify Old National if I plan to use my debit card while traveling?

        Yes, if you will be using your debit card in areas where you do not typically travel, you should call Old National Client Care at 1-800-731-2265 or visit any Old National banking center to notify us of your travels before you leave. This will prevent your card from being blocked as a precaution due to unusual activity.

        You can also add a travel memo to your card in online/mobile banking by selecting your debit card, then selecting “Manage Card”, then “Manage Travel Plans".

        Mastercard® continues to monitor your debit card for suspicious or fraudulent activity while you are traveling. They may attempt to contact you to verify activity on the card, so be prepared to respond to such a call.

        It is also a good idea to take phone numbers with you in case you need to report a lost or stolen debit card. You can report a lost or stolen card 24-hours a day by calling 1-800-731-2265 in the US or 1-812-422-2197 from outside of the US.

        If you have questions about using your debit card while traveling, please contact Client Care at 1-800-731-2265.

      8. Personal Loans
        A Personal Loan from Old National Bank can help you get the financing you need while avoiding high interest credit card debt. No collateral required!
      9. Old National Names Miguel Maria as Wealth Advisor
        Old National Investments, formerly CapStar Wealth Management, announced today that Miguel Maria, has joined the firm as a Wealth Advisor. Maria, who
      10. Extended School Closings Create Homework for Employers
        Article By Francis P. Alvarez Patricia Anderson Pryor Katharine C. Weber Tara K. Burke Jackson Lewis P. C.