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How to Order (or Reorder) Checks
Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.
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I’m unsure about using Zelle® to pay someone I don’t know. What should I do?
If you don't know the person, or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle® for these types of transactions.
These transactions are potentially high risk (just like sending cash to a person you don't know is high risk). Neither Old National nor Zelle® offers a protection program for any authorized payments made with Zelle® — for example, if you do not receive the item you paid for or the item is not as described or as you expected.
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Professional Services
Discover financial solutions for independent medical, dental, and veterinary practices at Old National Bank.
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Mortgage Refinancing
Refinancing your mortgage with Old National can provide many benefits. Learn about our home refinance options and use our refinance calculators.
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Home Equity Line of Credit | Home Equity Loan
Is a home equity line of credit or home equity loan right for you? Old National Bank offers a home equity checklist and calculators to learn about your options.
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If I receive a stimulus check instead of direct deposit, how can I deposit it?
In addition to visiting a banking center, there are a number of ways you can deposit your stimulus check or any check.
- Download the Mobile App and use your smartphone to easily and securely deposit your check with Mobile Deposit.
- Deposit your check at most Old National ATMs. You can use our locator to find a nearby ATM.
- If visiting a banking center, you may choose to use one of our drive-thrus or make an appointment to visit a lobby.
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What is account to account transfers and how do I use it?
Moving money to your Old National account is quick, secure and simple. You can also set up automatic or recurring transfers, schedule transfers in advance and get notifications of those transactions.
First, log in to your Digital Banking account.
Go to the Move Money tab and click External Funds Transfers.
Before you can transfer money, you will need to add the accounts you want to move money between.
Click Settings, Accounts.
Click, Add a New Account
Select the account type and enter the account information.
You are now ready to setup one-time or recurring transfers. -
How can I get my 1098 tax information for my mortgage?
We will mail your 1098 tax information to the mailing address you have on file with us. Please be aware that lenders have until January 31 to mail 1098 documents. Old National does not currently provide access to 1098 documents online.
You can also view year-end tax information for your mortgage within Mortgage Manager.If you have not received or have misplaced your 1098, you can contact Client Care at 1-800-731-2265, Option 4, or visit any Old National banking center to request a copy.
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Do you have any guides to assist me with using Mortgage Manager?
We have several guides to walk you through step-by-step.
- How to Make a Mortgage Payment
- How to Sign Up for eStatements
- How to Enroll in Autopay
- How to Access Statements
- How to Access Online & Mobile
You will find additional information on the Mortgage Manager page.
If you have questions or need additional assistance, you can contact Mortgage Servicing at 1-866-853-3277 or visit any Old National banking center.
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How can I change information about the bank account my mortgage payment comes from?
Within Mortgage Manager, go to Payment button. Here you can choose to Add, Edit or Delete payment methods. More than one can be added to use when making a payment.
Our Mortgage Manager guides show you how to make a payment and where to enter or update your bank account information.
- Make a One-Time Payment - How to Make a Mortgage Payment guide
- Enroll in Autopay - How to Enroll in Autopay guide
- Set up Flexible Payments - To learn more on how to enroll contact Mortgage Servicing at 1-866-853-3277.
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Why is my monthly payment to my escrow account increasing?
The most common reason for a shortage, or an increase in your escrow payments, is an increase in your property taxes or homeowner's insurance. An escrow shortage is the result of the escrow payment not being sufficient to fund your escrow account to cover the actual amount needed to pay your bills. You can compare your escrow projections from last year to your current escrow projections, which will indicate any escrow items that had changes during the year.