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1. Protecting Your Wallet: How To Adapt Your Spending in Times of Inflation
   Unless you've been living under a rock, you are probably aware that inflation is hitting the pocketbooks of Americans (and the rest of the world)
2. What are the Pros and Cons of Franchising?
   There is no question that owning a franchise can be a very profitable venture. However, there are also a number of pros and cons to consider
3. Who Needs Life Insurance the Most?
   Even for those who feel like they're at the peak of life, the future is never certain, so thinking through the financial implications of a sudden illness or accident can be a wise move. Does that mean you need life insurance? If there are people in your life who depend on your earnings, and you don't have an enormous b
4. Are You Making This Major HSA Mistake?
   If you have a health savings account (HSA), there's a good chance you're not flexing its full financial muscle, since research shows that only 5% of HSA holders are using one of the account's most powerful features. An HSA has three tax benefits: Contributions are made with tax-free money, withdrawals to cover qualifie
5. Mental Health and Money Problems: How to Take Care of Both
   Since 1949, May has been recognized as Mental Health Awareness Month to increase awareness of and acknowledge the importance of mental well-being.
6. What if I used my debit card at a business or merchant that was breached?

   What you need to know:
   Unfortunately, merchant breaches happen from time to time but you can feel confident that Old National is protecting the security of your accounts. Old National monitors for unauthorized and suspicious activity.

   Things you can do to help guard against unauthorized use of your debit card:

   • When using your debit card, choose “CREDIT” to receive the benefit of Mastercard^® Zero Liability protection which guarantees 100% protection if your card is lost or stolen so you will never pay for unauthorized purchases

   What you need to do:
   Monitor your account for fraudulent activity and report anything suspicious.

7. Where can I find the phone number or email to contact a branch manager?

   Banking center manager names and emails can be found on each banking center's page. The page will also provide the banking center phone number.

   To find your local banking center's page, go to our locator. In the Search box, enter the branch address (as much as you know), city and state. In the list of banking centers on the right, click on the banking center you are looking for.

   This will take you to that banking center's dedicated page. On the left of that page, you will see the banking center manager's name and a link to send an email.

8. How can I cancel my electronic mortgage statement and receive a paper one by mail?

   You have two options for cancelling electronic mortgage statements.

   First, you can de-activate electronic mortgage statements within Mortgage Manager. Just follow these steps:

   1. Log into Old National Online Banking with your usual User ID and Password
   2. From the summary of accounts, select your Mortgage Loan
   3. This will take you to your Old National Mortgage Loan detail page
   4. Hover over Statements and Documents and select Electronic Mortgage Statements
   5. Select Change Delivery Preferences
   6. Then select Paper Mortgage Statements
   7. Finally, select Save

   Your other option is to call or e-mail Mortgage Servicing at 1-812-468-1800 or mortops@oldnational.com to request the change.

   If you change your mind at any time and would like to resume receiving electronic statements, you can re-activate this service in Mortgage Manager or call us.

9. What should I do if I believe I am a victim of identity theft?

   If you think you are the victim of identity theft, please call Old National Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm or Saturday, 7am to noon CT. Using your personal information, a fraudster can commit a wide range of fraudulent activity in your name, so it is important to take security measures.

   You can also download our What You Should Know About Identity Theft guide.

10. What is a notice of error regarding the servicing of my loan?

    A notice of error is a written notice from you that details error(s) you believe have been made relating to the servicing of your loan. Your notice must include:

    • Your name
    • Your loan number and/or property address associated with the loan
    • Details about the specific error you are disputing and/or information you are requesting

    Only errors related to the servicing of your loan secured by your home are covered through this process (excluding open-ended lines of credit).

    Where to send a notice of error
    Please mail all notices of error to:
    
    Old National Bank
    Attn: Client Success
    P.O. Box 143
    Evansville, IN 47701

    We do not charge a fee for responding to notices of error.