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How to Order (or Reorder) Checks
Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.
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How can I know when my stimulus payment has been direct deposited to my account?
Visit the IRS Get My Payment (GMP) portal at https://www.irs.gov/coronavirus/get-my-payment to see if you can expect a 2021 Economic Impact Payment. The GMP portal will provide the date when your payment was or will be sent. If GMP reflects a direct deposit date and partial account information, then your payment has been deposited to that account.
If you haven't already, make sure you are enrolled in Old National Online and Mobile Banking. This will enable you to see a pending transaction from IRS TREAS, if the U.S. Treasury has sent your payment by ACH. You can monitor through Online and Mobile Banking to see when the deposit actually posts to your account making the funds available for use.
You can also set up text banking and automated alerts within Online Banking or push notifications (under settings) within our Mobile App, so you will be notified when a large deposit is made to your account or when your balance increases by a certain amount.
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How can I find the phone number for a certain Old National branch?
There are several ways to find the direct phone number for an Old National banking center by using our website locator or our Mobile App:
On the website
Visit oldnational.com/locations to go to our Branch & ATM locator page. Enter the following information into the Search box.- To find a specific location, including phone number, enter the address (as much as you know), city and state of the location you are searching for. Select Search.
- A listing of locations will be provided, and each location will include the direct phone number.
In the Mobile App
- Open the App on your device. You do not have to log in. At the bottom of the Login screen, select Locations. You can use the Search at the top of the screen to find a branch or ATM by address, zip code or city.
- If you are already logged in to the Mobile App, go to More at the bottom right of the screen and then Locations under Contact Us.
- Tap the map pin for the location you are searching for. Then tap the white box that appears to see the location phone number.
Results of Location searches will be more accurate if you have enabled your mobile device to show your current location.
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Where do I send Text Banking commands?
Text Banking commands should be sent to 454545. You should add 454545 to your mobile contacts and save it under Text Banking. Also, Text Banking commands should only be sent via SMS or text messaging on your mobile device. They cannot be sent through Facebook Messenger, WhatsApp or other chat apps.
Here is the information you can obtain by sending the following text commands:
- BAL – Balance for primary account in Text Banking
- Your text will include both the Current and Available balances.
- BAL ALL – Balance on all accounts within Digital Banking
- Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
- LAST – Last 5 transactions for primary account in Text Banking
- TRANS (amount) ex. TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
- STOP – Deactivate service
- HELP – Help keywords
Visit our Text Banking page for more information.
For assistance with Text Banking, please call Client Care at 1-800-731-2265.
- BAL – Balance for primary account in Text Banking
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Is there a way to stop an automatic loan payment if I don't have funds in my account to cover it?
We are not able to stop a single payment, but we can cancel the entire automatic payment service at your request. You can re-establish automatic payments when you are ready.
Requests should be received at least 5 business days prior to the payment due date.
For mortgage loans:
Requests to cancel automatic payments can be submitted within Online and Mobile Banking using Mortgage Manager. They can also be submitted by completing our Mortgage Loan Auto Pay form and either returning it to a banking center or mailing it to PO Box 3728, Evansville, IN 47736.For all other personal loans:
Requests to cancel automatic payments can be submitted by completing our Consumer Loan Auto Pay form and either returning it to a banking center or mailing it to PO Box 3728, Evansville, IN 47736.Please note that late payment fees may apply if we do not receive your loan payment by the due date.
If you have questions or need assistance, please call Client Care at 1-800-731-2265.
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The Little-Known Tools and Features of Top Business Credit Cards
A business credit card can offer plenty of benefits. Here's how the right card can make running your business easier and more rewarding
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End of the Bull Market?
One of the longest bull markets of our lifetimes may be ending and many investors may not be prepared for what comes next. Surprisingly, we are not talking about the stock market but rather the bond market.
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Your Savings Plan Calculator
The Old National Bank savings plan calculator helps you create a savings plan to reach your goal, whether it’s a new car, a home down payment or something else!
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Calculator: Save for How Long
The Old National Bank save-for-how-long calculator lets you estimate how many months or years you need to save at a given pace to reach your savings goal.
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Savings Comparison Calculator
The Old National Bank savings comparison calculator shows which may earn more interest over time: a long-term CD, a short-term CD, or a savings account.
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FHA Loans
A Federal Housing Administration (FHA) Loan has lower credit and down payment requirements. It can be an affordable option for purchasing your home.