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1. 5 Steps to Take When Buying Your First Home
   Buying a home to call your own is such an exciting time, but without a clear understanding of the process — and the proper amount of preparation — things can become tense quickly. Here are some tips to follow to avoid having that happen to you
2. Money management 101: How to ace student checking accounts
   For many students, heading to college is the first opportunity for them to take their financial fitness into their own hands.
3. When will my monthly mortgage billing statement be sent out?

   Our system automatically generates a new mortgage billing statement immediately after you make a payment. This enables you to receive your mortgage billing notice 10-15 days sooner, and it provides verification that your most recent payment has been posted to your account.

4. 5 Ways to Improve Your Cybersecurity
   We are in a computerized world, and that comes with all kinds of pros and cons. And, one of those cons involves privacy and security in a world where cyber criminals spend every waking minute seeking ways to benefit from any vulnerability in your online systems. So, today, let’s discuss how to improve your cybersecurit
5. After I submit a notice of error about my loan, how long will it take for me to hear back from Old National?

   Within 5 business days from when we receive your request, we will mail you a letter to let you know that your request was received.

   Then, within 30 business days after we receive your request, we will mail you a letter providing details on the outcome of our investigation. If we agree that an error has occurred, the error will be corrected and this will be included in our response.

   Please note that if the error relates to providing an accurate payoff balance, we will respond within 7 business days.

   If we determine that an error has occurred, we will mail you a letter explaining:

   • The correction that was made
   • The date confirming when the correction was made
   • Information about how you can contact us if you need further assistance

   If we discover that no error took place, we will mail you a letter explaining:

6. That no error occurred
7. The reason(s) for that determination
8. Details about your right to ask for the documents we reviewed to determine that no error took place and how to submit that request
9. Information about how you can contact us if you need further assistance

Please note that if we determine that additional time may be required to properly research your request, we may extend the review period by 15 business days. If this extra time is needed, we will mail you a letter before the end of the 30 business-day review period to let you know. The letter will explain the reasons why the extended review is necessary.