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        1. What Will Customer Service Look Like In The Months To Come? Predictions For 2021
          Customer Service 2021@placesofourlives via Twenty20The stress and uncertainty of 2020 events have forced a heavy, transformative hand on the customer service industry. Customer service teams were asked to do more with less while customers had more questions than ever. Strapped for time and resources, customer service o
        2. Surviving And Thriving Post-Pandemic: 3 Critical Areas Of Focus
          U. S. businesses are gearing up to reopen as COVID-19 restrictions ease, and they have their work cut out for them. Not only must businesses grapple with safety precautions and new regulations that govern the way they operate, they’ll have to adapt to meet the needs of the new consumer — one who’s been through a pandem
        3. Do You Need Business Hazard Insurance?
          You might be surprised and unhappy to learn that hazard insurance is not included in your existing business insurance policies. Business hazard
        4. How Business Online & Mobile Banking Can Save Your Business Time and Money
          Benefits of online and mobile banking and how taking advantage of the tools your bank provides can save you time dealing with business finances, could save you money on payments and other essential tasks.
        5. What Rising Interest Rates Mean For Business
          Short=term and long-term interest rates Dr. Bill Conerly based on data from the Federal Reserve System Some interest rates have begun to rise, with
        6. How CIOs can course-correct data strategies with AI goals in mind
          Enterprises have long grappled with data dilemmas, from access management to security and hygiene. Those challenges are now amplified by the rush to
        7. COVID-19 and the emerging employee caregiving crisis
          The U. S. Census Bureau projects that the over-65 age group will grow from 55 million in 2020 to more than 70 million by 2030. According to the U. S.
        8. 3 Things Student Loan Borrowers Need to Know About Biden's 12 Month "On-Ramp" to Repayment
          Student loan payments have officially restarted after three-and-a-half years, as the COVID-19 payment and interest pause has come to an end. In an
        9. 5 Lessons Leaders Say They Are Taking Away From 2020
          In the hardest of times, some leaders learned valuable lessons that will see them into the future.gettyI received a holiday card this year that summed up 2020 perfectly. It read:“Well, that was weird.”For businesses, 2020 has indeed been like nothing we’d experienced before. We saw pandemic-related closures, a halt to
        10. Celebrating Black History Month-Business Spotlight: Joy's Helping Hand Childcare
          Joy's Helping Hand Childcare. Celebrate Black History Month with Old National Bank. Small Business success story