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      1. The Most Common Customer Service Mistakes Small Businesses Make
        Customer service can make or break a business. Here are some common mistakes and how to avoid them
      2. 5 Steps to Retiring Early
        Early retirement is becoming an increasingly popular financial goal for many Americans. The FIRE movement — Financial Independence, Retire Early — has gained traction in recent years, and more people find themselves aggressively saving with the hopes of leaving the workforce in their 40s or 50s rather than their 60s or
      3. Keep Your Business Safe by Teaching Employees to Spot Fraud
        While businesses are concerned with financial fraud, there may be an overall lack of understanding about common ways fraud happens and how to mitigate risk exposure. Teaching your employees to spot and prevent financial fraud should not be ignored. To help you take a more proactive approach to managing financial fraud
      4. How Can You Grow Your Small Business With Micro-Influencers?
        How much do you know about micro-influencers? The way we find out about the products and services we love has evolved at an exponential rate over the years. However, one fact will always remain the same; we are more likely to make a purchase when the product is recommended by the people we trust. And whether you find o
      5. Financial wellness programs show your employees you have their back
        Employees working in essential jobs are in a tough place during this pandemic. While grateful to be employed, they surely didn't sign up to be on the front lines of this crisis. Recently, we've witnessed strikes at Instacart, Amazon, and Whole Foods over coronavirus health concerns. Their demands? More safety precautio
      6. Providing financial empowerment education within communities
        Old National Bank dedicates resources to advance financial education and empowerment programs throughout the bank’s entire footprint. ONB’s
      7. Why Now’s The Time To Strengthen Your Workforce
        Savvy leaders are using this time to make strategic hiresgettyAs senior executives draft staffing plans for 2021, many are budgeting to address skills gaps and the need for other competencies that can help them navigate the path to recovery and well beyond. Here’s a look at the current employment market and the trends
      8. 4 best practices for the global supply chain of the future
        Polly Mitchell-Guthrie is the VP of industry outreach and thought leadership at Kinaxis. All opinions are the author’s own. Supply chain resiliency
      9. 5 Easy Ways to Reduce Your Business Expenses in the Next Month
        Increasing revenue is a frequent thought on entrepreneurs’ minds. In reality, there’s often an easier way to generate more income: cutting costs. Reduce your business expenses and you’ll be able to achieve better cash flow and profitability. The larger the business, the higher the number of useless costs that accrue. A
      10. 6 Ways to Pay Off Credit Card Debt Fast
        This is a great time to get out of credit card debt. The economy is starting to work its way back to normalcy following the COVID-19 pandemic, and the average American’s personal savings rate has jumped to record levels. Still, many people are stuck with high-interest credit card debt — a burden that will only worsen w