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  1. 3 Ways to Create Corporate Culture That Values Mentorship
    According to an Olivet Nazarene University study, 76% of professionals see the value in having a professional mentor—yet only 37% of people currently have one.
  2. 7 Small-Business Strategies for Customer Retention
    Customer retention is an ongoing process, and it requires a genuine commitment to understanding and meeting your customers' needs. By Kalin Kassabov,
  3. Best Practices For Integrated Family Wealth Planning
    Shutterstock Legacy planning is an opportunity for families to define their values while creating long-term objectives to their wealth. While preserving wealth and developing an effective approach to pass it from generation to generation is often a challenge, sometimes the most difficult aspect of legacy planning is kn
  4. What is meant by multi-factor authentication?

    Multi-factor authentication is a security method that verifies your identity from more than one source. If our Digital Banking does not recognize the device you are using to log in, we use multi-factor authentication to verify your identity for the security of your account.

    You will receive a verification code by the method you select (phone call, text message or email), that you must then enter to confirm your identity and access Digital Banking. If you choose Yes, register my private device, you will not be required to complete this verification process each time.

    There are several common reasons that you may be asked to verify your identity, such as:

    • You recently cleared your browser's cookies
    • You are using a different browser from the one you used previously
    • You knowingly or unknowingly asked to not skip this extra security step
    • You are using your browser in private or incognito mode

    If you have questions about verification, please call Old National Client Care at 1-800-731-2265.

  5. How long does it take to receive money with Zelle®?

    Money sent with Zelle® is typically available to an enrolled recipient within minutes.1

    If you send money to someone who isn't enrolled with Zelle®, they will receive a notification prompting them to enroll. After enrollment, the money will be available directly in your recipient's account, typically within minutes.1

    If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle® and that you entered the correct email address or U.S. mobile phone number.

    If you're waiting to receive money, you should check to see if you've received a payment notification via email or text message. If you haven't received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.

    Still having trouble? Please contact Old National Client Care toll-free at 1-800-731-2265.

    1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

  6. How to Reduce Your Business Spending When Times Are Tough
    It's never easy to run a business, and economic downturns can make it even harder. It's crucial to examine your company's spending carefully during
  7. Cybersecurity in the Digital Age
    Cyber attacks are a constant and growing threat. Here are four ways to protect your business
  8. 5 Finance Tips for Small Business Owners
    82% of small businesses fail because of cash flow problems. Proper financial management is the key to ensuring that your business is in the 18% minority. The cruel truth about entrepreneurship is that 31.8% of small businesses go bust in their first year. 50% fail before their fifth birthday. The reason? Most small bus
  9. Customer Retention Optimization Strategies to Keep Customers Long-Term
    Your customers are your enterprise’s life’s blood. When you get a new customer, work to retain them and grow customer lifetime value. While the sales team will always be looking for new customers, retaining a current customer is far cheaper than finding a new customer to replace them. When you retain a customer, you’ve
  10. The Most Common Small Business Mistakes
    Entrepreneurship has been on the upswing since the start of the pandemic.